The First Tee of Greater New Orleans Program Policies and Procedures

Parent Orientation

The First Tee of Greater New Orleans will host a Parent Orientation prior to the beginning of all sessions. We invite everyone who would like to learn about The First Tee. If you are new to The First Tee and have already registered your child, this orientation is MANDATORY prior to the start of your child’s session. Returning parents need not attend but are always welcome. 

Parent Communication  

Once your child has been registered, all announcements regarding your child’s session will be sent via Google Classroom. You must download the Google Classroom App to receive all notifications regarding your child’s session, including (but not limited to) cancelations, rescheduling, time changes, location changes, clothing suggestions, weather announcements, event announcements, daily scheduled activity, and any general information pertaining to your child’s session. In the event of an injury or emergency, the parent/emergency contact will be notified by a phone call (see Safety section below). If you currently do not have a Gmail account, we suggest that you create one for ease of use. If you do not wish to create a Gmail account, you can still receive Google Classroom announcements. A Google Classroom demonstration will be conducted during the Parent Orientation.

Registration

The First Tee Life Skills Experience ©

The First Tee’s Life Skills Experience © (Life Skills) is a 10-week program culminating in a certification test assessing the participant’s cumulative understanding of the session. The certification process determines a participant’s advancement through The First Tee program. As a new skill is learned every week, we believe that the child is at a distinct disadvantage for missing more than two classes. We advise that you not register your child if you know in advance that they will miss two or more of the Life Skills classes. Participants must attend at least 75% of all Life Skills classes to attend certification.

All registrations are done via our web site at www.thefirstteenola.org. Space is limited, and we do not hold places. Your child is considered registered once payment has been processed in full. Walk-up registrations will not be accepted. Coaches will not conduct financial transactions of any kind. Same day registration and payment may also be completed at The First Tee office, Monday – Friday from 9:00 am – 5:00 pm. No one may attend any First Tee programming until payment has cleared.

The First Tee of Greater New Orleans offers Financial Aid to qualified participants in the form of session Scholarships. Scholarships are a one-time use. Eligible participants are recipients of the Federal Free or Reduced Lunch Program. Select the “Financial Aid” option when registering your child on our web site. The Scholarship does not cover any Membership/Registration Fees.

Summer Camp

All registrations are done via our web site at www.thefirstteenola.org. The First Tee of Greater New Orleans offers discounted package rates, and full-price, weekly registration for summer camp. Space is limited, and we do not hold places. Your child is considered registered once payment has been processed. If registering weekly, you must register your child by 3:00 pm on the Friday preceding the desired week of camp attendance. If you do not register before 3:00 pm on Friday, your child’s name will not appear on the Monday morning camp roster and will be considered a walk-up camper. Walk-up and/or same-day registrations will be charged and additional $15 processing fee. You must complete your registration online before your child may attend summer camp. Coaches/Councilors will not administer financial transactions of any kind. Same day registration and payments may also be completed at The First Tee office, Monday – Friday from 9:00 am – 5:00 pm. No one may attend camp until payment has cleared.

The First Tee of Greater New Orleans does not provide Financial Aid Scholarships for our summer camp program.

Cancellation and Refund Policy

The one-time time membership/registration fee in non-refundable, no matter the reason for cancellation. This is because coaches/counselors were hired, food/supplies ordered, and other preparations made based on the number of registered participants, including your son or daughter.

If you cancel more than 14 days prior to the date of your first day of a session, you will receive a full refund less the non-refundable registration fee. If you cancel within 14 days of the first date of your session, you will receive a 50% refund less the non-refundable registration fee. No refunds will be given to those parties who cancel the first day of their registered session. There are no refunds for missed/sick days. We do not prorate for any missed session days. All refund requests must be submitted in writing, no exceptions.

The First Tee of Greater New Orleans reserves the right to change the specifics of a class or activity, or to cancel a class, an event, or field trip. If a class or event is not re-scheduled, you will be refunded the total amount of that class.

Transfers

All requests to transfer your registered dates are subject to availability. There is no fee for transferring your dates of registration.

Safety

Staff and Volunteers

Safety is a priority at The First Tee of Greater New Orleans. All program coaches and councilors have completed the following requirement to work at The First Tee of Greater New Orleans:

  • Pass an annual background screening
  • Satisfactorily complete the Child Protection Course – The Child Protection e-learning course offers coaches a first look at key issues in youth safety and protection. This

e-learning course includes a completion assessment. A certificate of completion is generated only with a 100% correct assessment. The Child Protection e-learning course is a Lead Coach and volunteer requirement, due prior to the start of any on-course activity.

  • Satisfactorily attend and complete the Assistant Coach Training – The Assistant Coach Training (ACT) e-learning course provides an extensive overview of The First Tee positive youth development model and information for new coaches to assist with the delivery of Life Skills Education at their chapter. An assessment is conducted following the training and certificate granted for successful completion. The ACT is an Assistant Coach requirement, due prior to the start of any on-course activity.

Participants

Parents/Guardians are required to sign a Program Participation Waiver for each participant in their household prior to partaking in any First Tee activity.

All participants must be signed in and out of our programs. Participants are NOT allowed to sign themselves in or out, regardless of age. Participants will not be released to someone who is not his/her parent/guardian, or who is not listed on the Release Form.

Coaches are required to start and end classes on time, no matter how many participants have arrived. All parent communication will be held until after the session has ended to ensure that full attention is given to the participants.

To ensure participant safety, the following behavior will not be tolerated:

  • Swinging clubs without permission from instructors
  • Running on the course, practice areas, or pro shop at any time unless permitted by instructors
  • Bouncing or throwing golf balls unless permission is giving by instructors
  • Lack of attention or adherence to safety zones
  • Horseplay and behavior that may cause harm to participants, coaches, or volunteers
  • Horseplay, sitting, or driving near or in golf carts or any other motorized transportation

If a student displays inappropriate behavior, the following steps will be taken:

  • The coach/councilor will speak to the participant to address the problem and review acceptable behavior expectations
  • If inappropriate behavior does not improve, the Director of Education will notify the child’s parent/guardian
  • If inappropriate behavior persists after parent notification, the participant will be asked to leave the program
First Aid

In the event of a severe injury or emergency involving a participant, 911 will immediately be called. Staff will render first aid until someone of higher medical training arrives. Minor or non-threatening injuries will be handled by the on-site Coach/Program Director.

Parental Attendance

Parents are encouraged to stay and watch the programs from a distance so as not to have direct contact with any participants. Parent participation can disrupt class, make the children uncomfortable, and distract others.

Inclement Weather

In the event of inclement or possible inclement weather, the Director of Education will decide if cancellation is necessary at least 2 hours before the scheduled session’s start time. Families will be emailed directly only if the scheduled class is cancelled that day. In the event of on-site cancellation, Program

Coaches must remain at the facility with participants until the participants parents are able to pick up their child.

Dress

Participants should be dressed in appropriate clothing for physical activity. Examples are as follows:

▪    First Tee shirt and hat preferred

  • Golf pants or shorts (khakis are fine)

▪    Collared shirt – NO inappropriate design or language

▪    Hats and visors are optional, but good on sunny days

▪    Sneakers or golf shoes – NO open toed shoes, flip flops, high heels, sandals, or boots

Media Policy

The use of cell phones, mobile, or gaming devises is prohibited during sessions unless otherwise instructed by the Program Coach.